Introduction
Vape Nexus (https://vapenexus.co.uk) is a source of information and news for vapers and people in the vape industry. Vape Nexus keeps its readers informed on worldwide vape news regarding products, legislation, health information, and more. Vape Nexus is a business, and as such, the collection and processing of your personal data are in regard to the fulfilment of our business aims.
Your personal privacy is important to you, and we take our responsibility seriously. This Privacy Notice describes our policies and practices regarding the collection and use of your personal data and explains your privacy rights. We recognise that information privacy is an ongoing responsibility, and we will update this Privacy Notice from time to time as we undertake new personal data practices or adopt new policies.
Data Protection Officer
Vape Nexus is headquartered in the United Kingdom. Vape Nexus has not appointed an internal data protection officer as our processing is not of a type or scale that requires one. However, should you have any questions or concerns about Vape Nexus’s personal data policies or practices, you can contact us at any time
How We Collect and Use (Process) Your Personal Information
1. Personal Information You Give to Us
A. Corporate Customers
When you become a customer of Vape Nexus or contact us regarding the services we offer, we collect information about you, including (but not limited to):
- Your name
- Your employer’s name
- Your work address (including your country location)
- Your telephone number
- Your email address
We process your information under the General Data Protection Regulation (GDPR) Article (6)(b) to provide you with the product/service you have purchased, undertake standard business functions such as billing, and inform you of relevant events, content, and other benefits or opportunities. Vape Nexus may also use this information to help us understand our customers’ needs and interests and better tailor our products and services to meet those needs.
B. Registered Users – Newsletters & Forum Accounts
When you become a registered user of Vape Nexus, we collect information about you, including (but not limited to):
- Your name
- Your email address
We collect these details to send newsletters and/or allow you to log in to our forum to post messages. We process your personal information under GDPR Article (6)(b) to provide you with information and internet forum services. We may also process this information under GDPR Article (6)(f) to inform you of relevant events, content, and other benefits or opportunities. Vape Nexus may also use this information to better tailor our products and services to your interests.
C. Publications
Vape Nexus offers a range of content on our website. In addition to producing original content, we may subscribe to or link to content produced by others. This means you may leave the Vape Nexus website when clicking on links to third-party sites. Vape Nexus is not responsible or liable for content provided by these third-party websites or any personal information they may gather from you.
You can manage your subscriptions to Vape Nexus newsletters at any time. If you unsubscribe, we will retain your email address to honour your preferences but will not send further messages unless requested. To completely remove your email from our system or for any difficulties, contact us.
Vape Nexus uses Google Analytics to track website usage to understand what content users find useful and improve our services accordingly.
D. Your Correspondence with Vape Nexus
If you correspond with us by email, post, or other communication methods, we may retain such correspondence and use the information to respond to your enquiry, notify you of our services, or keep a record of your complaint. If you wish for us to delete your personal information or stop communication, please contact us.
E. Purposes for Processing Your Data
Vape Nexus processes your data to provide you or your company with the goods and services you have requested or purchased from us. We use this information to refine and improve our services and to communicate with you about other services we offer.
2. Personal Information We Get from Third Parties
Vape Nexus does not receive personal information about individuals from third parties.
3. What Happens if You Don’t Provide Your Data
You can enjoy much of our website content without providing personal data. However, some personal information is necessary for Vape Nexus to supply you with services such as forums and newsletters and to authenticate your identity. You may cancel your account or subscription at any time by contacting us.
Use of the Vape Nexus Website
Like most websites, Vape Nexus collects certain information automatically, including:
- IP addresses
- Region or general location
- Browser type
- Operating system
- Pages viewed
We use this data to improve website functionality and understand user preferences. We may also use your IP address for troubleshooting and administrative purposes.
Our website uses cookies, web beacons, and click tracking. We do not track users across third-party websites or provide targeted advertising and do not respond to “Do Not Track” (DNT) signals.
Cookies, Web Beacons, and Click Tracking
Cookies are data files placed on your device to store information. Web beacons are transparent images used to track user interaction. Click tracking measures clicks on specific banners or ads.
Vape Nexus uses cookies for enhanced functionality and to analyse site usage. Cookies may be from first-party or third-party sources. We also use Google Analytics for tracking purposes. You can manage or block cookies in your browser settings.
By using Vape Nexus, you consent to the processing of data about you by Google as outlined above.
When and How We Share Information with Others
Registered Users
We store your data on UK-based servers.
Corporate Clients
As a client of Vape Nexus, we may store your data in our USA-based CRM system and UK-based finance system.
We do not disclose your personal data to third parties unless:
- You request or authorise it
- It’s necessary for a request regarding partner services
- Required by law (e.g., court orders)
- It’s provided to agents or service providers who perform functions on our behalf
- For emergencies
- To address disputes or legal claims
Vape Nexus may share aggregated (non-personally identifiable) data with partners, advertisers, or third parties for marketing or promotional purposes.
We use social media interfaces (Facebook, LinkedIn, Twitter). If you interact with these, their privacy policies apply.
Data Subject Rights
Under GDPR and other privacy laws, you have rights, including:
- Accessing your personal data
- Rectifying inaccurate data
- Requesting erasure or restricted processing
- Objecting to processing for direct marketing
- Data portability
- Lodging complaints with data protection authorities
Requests for access are free, and we aim to provide data promptly. If access is denied, we will explain why.
Legal Bases for Processing Personal Information
Vape Nexus relies on:
- Consent (which can be withdrawn at any time)
- Fulfilling a contract
- Legitimate interests (tailored communications and services)
- Legal obligations
Security of Your Information
We maintain physical, technical, and administrative safeguards to protect your personal data. We regularly update our security protocols and train our employees on confidentiality and privacy. Access is limited to employees and partners who need it to provide services.
Data Storage and Retention
Your personal data is stored on Vape Nexus servers and (for business customers) on the servers of our CRM provider located in the USA. Data is retained for the duration of the business relationship.
Changes and Updates to the Privacy Notice
By using Vape Nexus, you agree to this Privacy Notice and Terms of Use. We may update this policy at any time. You are encouraged to review it regularly. Material changes will be communicated via email or our website.
All disputes will be governed by UK law.
Questions, Concerns, or Complaints
If you have any questions or concerns regarding this Privacy Policy or our data practices, you can contact us any time